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Menael — delivery management platform

An all-in-one system that runs a delivery company end to end — four connected apps for managers, couriers and customers, updating each other in real time.

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The challenge

Delivery companies that work with independent couriers juggle phone calls, WhatsApp groups, spreadsheets and manual invoicing. Every order touches the dispatcher, the courier, the customer and the accountant — and every hand-off costs time and money.

The solution

Menael replaces all of that with one platform built on a single Go backend:

  • Admin dashboard — live order board, courier tracking on a map, pricing rules, reports and end-of-month billing.
  • Courier app — a native Android app with background GPS, photo proof of delivery, available and active jobs, earnings and payout requests.
  • Customer app — online ordering with address autocomplete, instant distance-based pricing and order tracking.
  • Marketing site — a fast, SEO-optimized Hebrew site with its own privacy-friendly analytics.

Highlights

  • Real-time everywhere — WebSocket updates keep managers, couriers and customers in sync.
  • Smart pricing — distance pricing and route optimization with Google Maps, punch cards and custom price lists.
  • Payments & invoicing — automatic invoices, VAT handling and courier payouts with tax withholding through the SUMIT API.
  • Notifications — WhatsApp, SMS, email and push notifications, plus Telegram alerts for critical events.
  • Shabbat-aware — orders are automatically blocked on Shabbat and Jewish holidays.
  • Production-grade operations — self-hosted on a VPS with automatic HTTPS, S3-compatible storage, and full tracing, logs and metrics with OpenTelemetry and Grafana.